Thursday, December 10, 2009

The Happy Waitress: McDonald's is across the street

So, last night I had a table of college kids that were clearly under 21. They didn't really fit the "mold" of the type of customers that come into where I work but whatever...there were four friends, three guys and a chick. I swear this wrote itself...
I introduce myself to the table and take their drink order...I was expecting 4 waters and was surprised to only hear 1 water and 3 cokes. Cool. Maybe I misjudged them when they walked in the door (has never happened and still hasn't...just wait)
I bring over their drinks and ask if they are ready to order or need a few minutes. Upon asking them this, I see a pile of cash (mostly singles and fives) and on top of that pile, coins. I do not work in a strip club and this is not a pretty site. Their response to me is: "Um...can you give us a few minutes while we work out the cash situation?"
Seriously? If you can't afford to go out and you're counting your pennies, get your shit together before you leave the house. I understand being broke but I would never show up to a restaurant and count my money including coins (who even carries coins anymore) in front of the waitress. Get the hell out of here with that.
I give them around 5 minutes to figure it out. It's not a terribly expensive menu and there are plenty of options. When I come back they state that they still aren't ready.
5 more minutes go by.
When I come back they point to a platter on the menu and ask me what that would cost, plus the drinks, plus tax. To which I say "plus tip". Yeah that's right. I said it. Why? Because I wasn't going to get a tip anyway so I'm not in any real danger. And, shit like this should never be tolerated. The customer is not right in this case and frankly, this is why there should be a "waiting tables" course taught before you are allowed to graduate high school. No one ever uses gym, but that course, they would use.
Anyway, I go to the computer and type in their request, void it out and come back to the table with their number. To which they laugh about how they cannot afford that (the number was under $50 between four people just FYI).
7 minutes go by.
I come back and they've decided they can afford it. Fine. Order in. Food out. Anyone need a refill?
You can guess what comes next right? "Are they free?"
Refills done, everything's done...and they want the check. Here ya go.
I give them plenty of time to count out the pennies...come back and they push the pile of cash across the table and say that it's for the bill, and could I put my tip on their credit card?
No, I cannot. The computers don't work like that, but if you tell me how much you want on the card then I'll keep the leftover cash as my tip.
They say "$10".
Whoa! I was wrong? You're going to leave me $10 on a $44 bill? Sweet.
They then tell me that they have waited tables before so they feel really bad.
(dangerous statement to make if you cannot back it up by the way)...
I take the credit card. Swipe. Declined. Swipe again...this is for $10 remember...and declined. Again.
I go back to the table and inform them of this which they say "I knew it.." I give them a few minutes to figure it out, guard the door and then go back to the table. They express how embarassed they are but because they've been in my position before two of them are going to stay and the other two are going to get more money.
A full hour goes by before two of them come back. I don't even go over to the table. I'm done.
End result? $4 on a $44 bill.
OH wait. So...I was right...again?
Always am, always will be. I know it when you walk in the door.
Next time either order something cheaper because you know you've "been in my position before" and "feel awful" or go to McDonald's. All you did was cost me money as your tip goes directly to the hostess and the bartender for tipout. Thanks for nothing and do not come back.

1 comment:

  1. What a bunch of losers! I applaud you for not kicking them out in the street!